STEP
1

Sign Up

There are two levels of access to Total Gym TV: Basic and Premium.

Total Gym TV Basic is completely free, and provides on-demand streaming for 4 of our most popular Classic Total Gym Workout Programs, previously available only on DVD, in addition to 3 of our NEW Workout Programs with our elite team of Total Gym TV Trainers!

Total Gym TV Premium is our monthly paid subscription service. Every month, we release new Total Gym Workouts available exclusively to Total Gym Premium members, in addition to the FULL Classic Total Gym library of Workout Programs, previously only available on DVD!

Click Here to Choose Your Total Gym TV Plan

Can I upgrade my membership later?
Yes! Simply click the link above and choose the monthly subcription, or purchase a yearly membership on TotalGymDirect.com.

Do you have apps?
Yes! Total Gym TV is accessible via Internet browser or app. We are proud to offer Total Gym TV on iOS, Android, Roku, tvOS (Apple TV) and FireTV. Click a logo below to go to the Total Gym TV app for that platform.


STEP
2

Sign In

Signing in to Total Gym TV is easy!

How to sign in:

  • On a computer, go to the top right of your screen, and click the "Sign In" button.
  • On a mobile device, open the menu and select the "Sign In" menu item.
  • Once on the "Sign In" page, enter your email and password details from sign up.
  • If you have forgotten your password, open the "Forgot Password" link under the "Sign In" form, and complete the process to retrieve or reset your password.

STEP
3

Choose a Workout

How to Choose a Program:

Once logged in, you can easily select and browse a workout from the "Browse Workouts" main menu item. This page allows you to search and filter all Total Gym TV workouts, so you can find exactly what you're looking for in a workout.

If you are a Total Gym TV Premium subscriber, new workouts are added your library each month automatically.

Total Gym TV is accessible via Internet browser or app. We are proud to offer Total Gym TV on iOS, Android, Roku, tvOS (Apple TV) and FireTV. Click a logo below to go to the Total Gym TV app for that platform.


STEP
4

Work Out!

Before you start your workout, make sure you have everything you need to complete your workout safely:

  • Fill up your water bottle.
  • Grab your sweat towel.
  • Make sure your safety pins are in place.
  • Make sure any attachments are securely fastened or out of the way if you aren't using them.
Enjoy your workout!

Frequently Asked Questions. Answered.

I've signed up. Now, how do I get started?CloseOpen

Getting started with Total Gym TV is easy. Go to the "Browse Workouts" page (found in the main menu), then select a workout. That's it!

I've paid for my Total Gym, is this free for me?CloseOpen

Yes and no. We offer a FREE option as a thank-you to our loyal customers. Total Gym TV Basic gives free online streaming access to the Classic Library of 4 of our most popular Classic Total Gym Workout Programs, previously available only on DVD, in addition to 3 of our NEW Workout Programs with our elite team of Total Gym TV Trainers.

Total Gym TV Premium gives access to the new exclusive Total Gym workouts plus the full Classic Total Gym library of Workout Programs, previously only available on DVD; all for a nominal fee.

How often will you add new workouts?CloseOpen

Unlike DVDs, Total Gym TV is designed to keep your Total Gym workouts fresh. To help with this concept, we are offering multiple new programs each month to Total Gym TV Premium members!

Can I watch on my phone, tablet or smart TV (Roku, Fire TV, etc)?CloseOpen

YES! Total Gym TV is accessible via Internet browser or app. We are proud to offer Total Gym TV on iOS, Android, Roku, tvOS (Apple TV) and FireTV. Click a logo below to go to the Total Gym TV app for that platform.

Can I upgrade from Total Gym TV Basic to Total Gym TV Premium?CloseOpen

Yes! More Details Below:

Your library will automatically be updated. If you aren't seeing your new workouts, please contact Customer Support and we will get back to you as soon as possible with a solution.

Can I pay for a year upfront?CloseOpen

Yes! We now offer a Premium Annual Subscription for a discounted price on Totalgymdirect.com. Click here to purchase!

Can I cancel my Total Gym TV Subscription?CloseOpen

You can cancel your Total Gym TV subscription at any time to prevent future charges by opening the "Dashboard" in the Main Menu.
Once the dashboard window opens, go to the "Billing" tab, and cancel the applicable Total Gym TV subsciption.

What are the terms of the Total Gym TV Premium Annual Subscription?CloseOpen

The Total Gym TV Premium Annual Subscription is sponsored by  Total Gym Fitness, LLC. By purchasing the Total Gym TV Premium Annual Subscription (the “Subscription”), you agree to the terms and conditions herein. With this Subscription, you will have Unlimited Access to both the full Classic Total Gym library of Workout Programs, plus an All-Access Pass to new premium workout programs. Subscription requires downloading the Total Gym TV app or online streaming from any other device.

Subscriptions; Automatic Renewal Terms
The Subscription is valid for one (1) year from date of purchase. You will be charged the stated Subscription fee (and any applicable taxes) upon registration. Thereafter, the Subscription automatically renews for additional one (1) year Subscription periods at the then-current Annual Subscription rate, unless cancelled prior to the end of the then-current Subscription period, in which case we will not automatically renew your Subscription. From time to time, we may offer promotions or discounts related to the Subscription which must be used within the specified time frame of the promotion.

By purchasing a Subscription, you acknowledge that your Subscription has an annual renewal payment and you accept responsibility for each annual recurring payment obligation unless cancellation of your Subscription by you or us.

This Subscription is subject to change; notice will be provided for changes or price increases. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, PAYMENT WILL BE AUTOMATICALLY PROCESSED ON APPROXIMATELY THE SAME DATE EACH YEAR AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL SUBSCRIPTION. If you wish to cancel your Subscription, you may do so prior to the end of the then-current Subscription period. You must promptly notify us if your credit card is cancelled or is no longer valid (e.g., loss or theft).

All requests for cancellations or changes must be in writing and submitted to Customer Service at totalgymtv@totalgymdirect.com or mailed to “Total Gym Customer Service, 835 Springdale Drive, Suite 206, Exton, PA  19341” or you may contact Customer Support at 1-800-501-4621.

Cancellation of Subscription
You may cancel at any time prior to the end of the then-current Subscription period. If you choose to cancel your Subscription, no refunds will be issued after 90 days from the date of your initial or renewal subscription date. Your failure to cancel your Subscription in a timely manner and/or your continued use of your Subscription confirms that we are authorized to charge you for that Subscription. We may, in our sole discretion, terminate your participation at any time if you provide false or inaccurate information, or otherwise violate the terms of the Subscription.

Billing Authorization
You will be asked to provide a payment method (such as a credit card number) in order to activate your Subscription, along with other payment information. You represent and warrant that you have the legal right to use the payment method that you provide to us. Your authorization also applies to our payment processors and any other companies who act as billing agents for us. You hereby authorize us to charge your specified payment method for your Annual Subscription. You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt, and you agree that these Terms shall be accepted as authorization to the issuer of the payment method to pay any amount described herein, without requiring a signed receipt from you.  You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither We, nor Our authorized agent(s), will have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms.

You agree to pay us, through our Third-Party payment processors, all charges for the Subscription in accordance with the applicable payment terms presented to you at the time of purchase using the payment method you provide when you set up your account.  We reserve the right to correct, or to instruct our payment processors to correct, any errors or mistakes, even if payment has already been requested or received.

Dated: January 1, 2020

How do I save my favorite workout videos?CloseOpen

1. When signed in, click on a workout video you want to save for easy access later.
2. On the workout page, click on Add to Favorites. The heart turns pink once the video is added!
3. Click Browse Workouts & the newly added Favorites will appear at the top of the page.

Watch the video below to see exactly how to save favorites.

How do I change the credit card I'm using for billing?CloseOpen

1. When signed in, click on Dashboard.
2. In the Dashboard, click on Billing.
3. Enter your Payment Method (Card number, expiration, CVC & zip code). Then click on Save Card.

Watch the video below to see exactly how to change this.

Already have an account & received a promo? Or forgot to enter it?CloseOpen

1. Go to tv.totalgymdirect.com and Sign Out.
2. Click Sign Up.
3. Click Choose Premium Option.
4. Click Already have an account? Log in.
5. Enter your Customer information. Click Continue.
6. Enter Discount code and click Apply.
7. Enter Card number and click Complete.
Discount code must be applied prior to completing your billing details.

Watch the video below to see exactly how to add a promo code.

How do I change my email address on my account?CloseOpen

1. When signed in, click on Dashboard.
2. Under your Profile, enter your new Email address & click on Save Changes.

Watch the video below to see exactly how to change it.

How do I change my password on my account?CloseOpen

1. When signed in, click on Dashboard.
2. In the Dashboard, click on Password.
3. Enter your Current Password & your New Password. Then click on Save Changes.

Watch the video below to see exactly how to change it.